Refund policy

Made-to-order items

Peroledi Apparel items are made to order. We do not accept returns or exchanges for a change of mind or because the wrong size or color was ordered, except where required by applicable law. Please review the product images, garment details, and size information before checkout.

Damage, defects, misprints, and lost packages

If an item arrives damaged, defective, or misprinted, email support@peroledi-apparel.com within 30 days of delivery. Include your order number, a description of the issue, and clear photographs of the affected item. If your package appears lost, contact us within 30 days of its estimated delivery date and include your order number. We will review the claim and, for an eligible claim, arrange a replacement first. If a replacement is unavailable, we will issue a refund. We will tell you if a return is needed before you send anything back.

Cancellation and address-change requests

To request a cancellation or address change, email support@peroledi-apparel.com with your order number as soon as possible. We will try to accommodate the request before production begins when possible, but we cannot guarantee a change or cancellation after an order is placed. Once production has begun, cancellation may no longer be possible. Once a package has shipped, we may be unable to change its destination.

Nothing in this policy limits any rights you have under applicable law.